Skip to content
GONATURELLE

System status

All systems operational

Last checked 8 Nov 2026, 09:45 UTC. 90-day weighted uptime across components: 99.989%.

Email me incident updates

  • API

    REST and SDK endpoints, suite and run management

    99.991% uptimeOperational
    90 days agoToday

  • Runners US

    Sandboxed eval runners, us-east-1 and us-west-2

    100.000% uptimeOperational
    90 days agoToday

  • Runners India

    Sandboxed eval runners, ap-south-1 (Mumbai) and ap-south-2 (Hyderabad)

    99.980% uptimeOperational
    90 days agoToday

  • Judges

    Rules engine, specialized judges and frontier judge routing

    99.986% uptimeOperational
    90 days agoToday

  • GitHub App

    gonaturelle/gate-action, check runs and PR comments

    99.993% uptimeOperational
    90 days agoToday

  • Dashboard

    Web app, reports and audit exports

    99.982% uptimeOperational
    90 days agoToday
No incidents Degraded performance OutageDegraded minutes count at a quarter weight in the uptime figure.

Incident history

Every incident gets a written timeline. Enterprise customers receive root-cause reports within five business days through the Trust Center.

Report an issue: support@gonaturelle.si or 1800-266-3939.

  1. degraded4 Nov 2026 · 38 min · GitHub App

    Delayed PR comments from the GitHub App

    1. Resolved 14:52 UTC

      Comment backlog drained. Check runs were never affected; gate pass and fail states were reported on time throughout.

    2. Monitoring 14:31 UTC

      Webhook consumer scaled from 4 to 12 workers. Backlog falling.

    3. Investigating 14:14 UTC

      PR comments arriving up to 9 minutes after the check run completes.

  2. degraded22 Oct 2026 · 71 min · Judges

    Frontier judge timeouts on full-suite runs

    1. Resolved 10:48 UTC

      Judge router failed over to the secondary cross-family provider. Affected nightly runs were re-scored; no fast-path gates returned a wrong decision.

    2. Identified 09:58 UTC

      Upstream provider rate limiting on one region. Retries were exhausting the per-case judge budget.

    3. Investigating 09:37 UTC

      Elevated judge timeouts on full-suite runs in the US region.

  3. outage3 Oct 2026 · 26 min · Runners India

    Runner capacity exhausted in ap-south-1

    1. Resolved 06:41 UTC

      Capacity restored. Queued runs started within 4 minutes of resolution; India-region data never left the region.

    2. Identified 06:22 UTC

      Node pool autoscaler blocked by an instance quota. Quota raised with the provider.

    3. Investigating 06:15 UTC

      New runs in the India region are queued and not starting.

  4. degraded17 Sept 2026 · 44 min · Dashboard

    Dashboard report exports failing

    1. Resolved 17:20 UTC

      PDF renderer rolled back. JSON exports and signed manifests were unaffected.

    2. Investigating 16:36 UTC

      PDF compliance exports returning errors after a renderer update.

  5. outage29 Aug 2026 · 12 min · API, Dashboard

    Elevated API error rate

    1. Resolved 11:04 UTC

      Connection pool limit restored after a configuration change. SDK clients retried automatically.

    2. Investigating 10:52 UTC

      5xx responses on run creation and the dashboard.