Accessibility Statement

Our commitment

The people who use GONATURELLE include engineers, physicians, attorneys, compliance officers and annotators, and some of them use screen readers, screen magnifiers, voice control, switch devices or keyboard-only navigation. A testing tool that some reviewers cannot operate is a testing tool with a blind spot, so we treat accessibility defects as product defects with the same triage as functional bugs.

Our target is WCAG 2.2 Level AA across gonaturelle.si and the GONATURELLE web application, including the run explorer, trajectory diff timeline, annotation workspace and report exports. We also aim to meet the accessibility requirements of EN 301 549 and Section 508 of the US Rehabilitation Act, which reference WCAG success criteria for web content. We have not yet commissioned a formal third-party conformance audit and we do not claim full conformance today; this statement describes where we stand as of the date above.

What we do

Accessibility is built into the way we design and ship, rather than checked at the end.

• Design tokens are chosen for contrast: body text and controls on our dark surfaces meet or exceed the 4.5:1 ratio for normal text and 3:1 for large text and interface components.
• Every interactive element is reachable and operable by keyboard, with a visible focus indicator that meets the WCAG 2.2 focus appearance guidance, and a skip link to the main content on every page.
• Pass and fail results are never conveyed by colour alone: each status carries a text label or icon, so gate results remain clear to people with colour vision deficiencies.
• Interactive targets such as buttons, chips and run controls are at least 24 by 24 CSS pixels, and primary buttons are 44 pixels high.
• Motion is short and purposeful, and all non-essential animation is disabled when your operating system requests reduced motion.
• Forms have programmatic labels, describe errors in text next to the field, and do not rely on placeholder text as a label.
• Automated checks with axe-core run in our CI pipeline on key templates, and we test manually with keyboard only, NVDA with Firefox on Windows, VoiceOver with Safari on macOS and iOS, and 200% and 400% zoom.

Known limitations

We know of the following gaps and are working on them. Each has an owner and a target release.

• Trajectory diff timeline: the visual timeline of tool calls across two prompt versions is a dense graphic. A screen reader can reach every step as a structured list, but the side-by-side comparison is easier to follow visually. A tabular diff view is scheduled for the first quarter of 2027.
• Charts in the Vertical AI Reliability Index and run dashboards: each chart has a data table alternative, but some tooltips are only available on pointer hover. We are moving all tooltip content into focusable elements.
• Syntax-highlighted code blocks: highlighting colours are decorative and code remains readable without them, but long lines scroll horizontally, which can be awkward at high zoom. We are adding a wrap toggle.
• PDF report exports: compliance report PDFs are tagged, but complex tables may not read in the intended order in every PDF reader. The same reports are available as HTML and JSON, which are fully accessible.
• Third-party content: company logos on integration pages are fetched from an external logo service and have text alternatives, but we do not control the images themselves.

Requesting an accessible alternative

If any part of the website or application is hard for you to use, tell us and we will help. Email accessibility requests to support@gonaturelle.si with the word Accessibility in the subject, call our toll-free support line in India on 1800-266-3939, or call +91-44-4123-3939. Please tell us the page or feature, what you were trying to do, and the assistive technology you use if you are comfortable sharing it.

We acknowledge accessibility requests within 2 business days. Where we cannot fix a defect quickly, we will provide the information or function in another accessible form, for example by exporting run results as structured JSON or CSV, walking through a report with you on a call, or preparing an accessible version of a document, within 5 business days.

Procurement and documentation

Enterprise and public-sector customers who need an Accessibility Conformance Report based on the VPAT template can request our current draft from sales@gonaturelle.si. It records our own assessment criterion by criterion, marks partial support honestly, and is updated with each major release.

This statement is reviewed at least every six months and whenever we ship a significant interface change. If you are not satisfied with our response to an accessibility issue, you can escalate it to legal@gonaturelle.si, and in India you may also raise it with our Grievance Officer as described in the Privacy Policy.